Text-Based COVID Monitoring System Could Reduce Deaths, Relieve ED in Winter Surge

Jaleesa Baulkman

November 17, 2021

Editor's note: Find the latest COVID-19 news and guidance in Medscape's Coronavirus Resource Center.

Holiday travel season is right around the corner, but coronavirus cases have already started to climb. But a new automated texting system could relieve pressure on emergency departments and reduce mortality rates if there were an uptick in COVID-19 this winter.

COVID Watch, a text message–based remote monitoring program developed by the University of Pennsylvania Health System, was associated with a 68% reduction in the risk of death, compared with those who received usual care. This was the main finding of a paper published in the Annals of Internal Medicine.

The investigators also determined that patients who enrolled in the program were more likely to seek care in the ED and when they did, they came in on average 2 days sooner than those who received usual care.

"When our clinical team designed COVID Watch the goal was to facilitate hospital care for patients who require it, while supporting access to care for patients who can safely remain at home," study author M. Kit Delgado, MD, MS, an assistant professor of emergency medicine and epidemiology at Penn Presbyterian Medical Center in Philadelphia, said in an interview.

Researchers had initially hoped COVID Watch would relieve pressure on EDs, Delgado said.

Significantly Lower Mortality Seen Among COVID Watch Group

For the study, Delgado and colleagues enrolled 3,488 patients in COVID Watch and 4,377 in the usual care group to compare outcomes at 30 and 60 days.

"We didn't include patients who were diagnosed with COVID in the ER or hospital, so this is a lower-risk cohort of patients who test positive in outpatient settings," Delgado noted. "Outpatients who received usual care and COVID Watch both had relatively low mortality, but it was significantly lower in those who were in COVID Watch."

The researchers found that 3 patients in the COVID Watch group died within 30 days of their enrollment, compared with 12 in the control group. At 60 days after enrollment, 5 people within COVID Watch died, compared with 16 not using the system. More than one-third of the deaths in the usual care group occurred outside the hospital, compared with zero deaths among those in COVID Watch.

More Than Half of Program Participants Were Black or Latino

The messaging system also reduced mortality rates among "all major racial and ethnic subgroups," the researchers said, with more than 50% of the patients enrolled in COVID Watch having been Black or Latino.

"This is important because Black and Hispanic communities have experienced higher exposure and infection rates, decreased access to care, and have had higher mortality rates," Delgado said. "Therefore, the results imply that this type of program could play a role in decreasing disparities in COVID outcomes if scaled more broadly."

Outside Expert: COVID Watch Bring New Approach to Digital Health Monitoring

The study not only highlights the efficacy and sustainment of the COVID Watch program, but it sheds light on the possibility of using text message monitoring systems on other chronic disease conditions, said Jamie Faro, PhD, who was not involved in the study.

"It brings a new approach to health monitoring using digital means, which may lessen the burden on health care providers and be more cost effective than usual care approaches," said Faro, who is assistant professor at the department of population and quantitative health sciences at the University of Massachusetts, Worcester. "Text messaging, which is used by over 80% of Americans, can allow us to reach a large percentage of the population for remote health care monitoring."

Researchers of the current study said the findings "reveal a model for outpatient health system management of patients with COVID-19 and possibly other conditions where the early detection of clinical declines is critical." Faro said that COVID Watch can have a measurable impact on an outcome that is truly life or death. However, it would be critical to understand how to reach those who either "were not offered or refused to take part in the program."

The authors of the paper and Faro had no disclosures.

This article originally appeared on MDedge.com, part of the Medscape Professional Network.


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