Video Surveillance and Nursing Workforce Safety

Patricia A. Quigley, PhD, MPH, MS, APRN; Lisbeth Votruba, MSN, RN; Jill Kaminski, MS

Disclosures

Am Nurs Today. 2019;14(12):39-41. 

In This Article

PEVS Outcomes and Benefits

The outcomes reported for this 1-year analysis confirm the benefits of PEVS technology to patient and nurse workforce safety. Data reveal that as monitoring staff were observing and documenting incidents of physical and verbal abuse, they were able to prevent 40 abuse events for every actual event that occurred.

Studying the outcomes in this patient cohort provides a new window of understanding into the effectiveness of PEVS for preventing patient-initiated abuse. Data suggest that remote verbal interventions (the staff voices behind the camera) are an effective way to prevent violent patient events. However, several areas require additional evaluation. For example, because the same protocol for patient selection wasn't used at all the hospitals, examining patient selection criteria is difficult. Also, risk-for-violence scales should be incorporated into patient selection criteria, and verbal de-escalation training should be provided for monitoring staff.

Having a remote monitoring staff member report physical and verbal abuse events and prevented abuse events is an important step toward capturing more data to understand assault patterns and implementing appropriate controls to reduce or eliminate their incidence.

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