How Patient Decision-Making Characteristics Affect Satisfaction in Facial Plastic Surgery

A Prospective Pilot Study

Jeremie D. Oliver, B.S., B.A.; Deanna C. Menapace, M.D.; Jeffrey P. Staab, M.D., M.S.; Oren Friedman, M.D.; Chelsey Recker, P.A.-C.; Grant S. Hamilton, M.D.


Plast Reconstr Surg. 2019;144(6):1487-1497. 

In This Article


Patients who were less than extremely satisfied were more likely to exhibit, with statistical significance, maximizer-type decision making styles at the 6-month postoperative visit. This remained a strong trend at 12 months. In this pilot study, no other psychometric variables were associated with satisfaction. The maximizer/satisficer survey captures an aspect of patient care not traditionally measured by standard clinical psychometric screening tools, and it can be used in patients undergoing aesthetic, functional, or reconstructive procedures.