4 Hidden Bottlenecks in Your Practice: How to Banish Them

Leigh Page


July 17, 2018

In This Article

Slowdowns Can Become Quicksand Over Time

Keeping your workflow efficient is important for good patient care, as well as your practice's profitability and your staff's peace of mind. Patients won't have to wait, you won't feel like you're on an unending treadmill, and your claims will get paid more quickly.

Practices often run smoothly at first, but bottlenecks can emerge over the years, as more operations and processes are added and team members fall into outdated routines. New technology, extra reporting requirements, and different kinds of patients can change the dynamics.

Bottlenecks often occur in the schedule—as a part of your electronic health record (EHR) data entry process, the front desk patient reception area, and your phone system. To resolve them, you need to take a good, hard look at your operations and make some decisive changes.

These changes involve anticipating problems, possibly reassigning staff, and taking advantage of new technology. If you spend some time fixing your bottlenecks, you may be rewarded with a more efficient practice.


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