Did Agency Knowingly Hire Dangerous Doctors?; More

Wayne J. Guglielmo, MA

Disclosures

January 15, 2018

In This Article

Do Attorneys Make Better Claims Adjusters?

Yes, insists one national insurer. When a patient files a malpractice claim against a physician, professional liability insurance companies typically assign a claims adjuster to handle it. But one Austin, Texas-based carrier is adopting a different model, as a recent report in Insurance Journal points out.[3]

Instead of a claims adjuster, Capson Physicians Insurance, which does business in 27 states, now assigns an in-house attorney from the moment a claim is reported. If it needs further guidance in how best to handle a claim, Capson also has at the ready a defense panel comprising senior partners from leading medical malpractice law firms.

The new model is intended to create a peer-to-peer relationship between Capson-affiliated attorneys and plaintiffs' attorneys—a relationship that, the company says, reduces the time and expense of closing claims. Capson notes, for example, that it typically closes meritless claims 83% faster than the industry standard. This accelerated pace not only reduces the time it takes to resolve a claim—from upward of 3 years to roughly 6 months—but also shrinks the overall price tag, which can reach $40,000 per claim.

Comments

3090D553-9492-4563-8681-AD288FA52ACE
Comments on Medscape are moderated and should be professional in tone and on topic. You must declare any conflicts of interest related to your comments and responses. Please see our Commenting Guide for further information. We reserve the right to remove posts at our sole discretion.

processing....