Social Media Guidelines and Best Practices

Recommendations From the Council of Residency Directors Social Media Task Force

Malford T. Pillow, MD, Med; Laura Hopson, MD; Michael Bond, MD; Daniel Cabrera, MD; Leigh Patterson, MD; David Pearson, MD; Harsh Sule, MD, MPP; Felix Ankel, MD; Madonna Fernández-Frackelton, MD; Ronald V. Hall, MD; Jason A. Kegg, MD; Donald Norris; Katrin Takenaka


Western J Emerg Med. 2014;15(1):26-30. 

In This Article


Every residency program should develop a social media policy and educational effort for learners with early involvement of institutional personnel. The program should designate a content manager who is responsible for the site, including compliance with institutional regulations. The program should also have a communications plan that addresses the use of social media in an anticipatory manner. Proper use of social media is a key professionalism issue, and it is the responsibility of the program to provide education to residents, fellows, faculty, and other staff under their supervision. Although social media can be a powerful tool, programs should recognize that the potential for inequitable relationships exist. Individuals in a position of authority, in general, should not initiate an online relationship with an individual in a subordinate position.

These guidelines were developed to assist residency program leadership with appropriate use of social media platforms. Additional resources are being made available online through CORD to assist with educational efforts. These will be found at