4 Top Complaints of Employed Doctors

Kenneth J. Terry, MA


May 08, 2013

In This Article

Being Forced to Use New Equipment and Technology

Electronic documentation can also create problems for newly employed doctors. In some cases, they may have been using paper charts before and must now learn how to use an electronic health record (EHR) system for the first time, Whaley says. And even if they had an EHR in their private practice, they are frequently compelled to switch to a hospital-based EHR system with an ambulatory care component that is not well designed for physician practices. If that reduces their productivity -- and, consequently, their income -- physicians may feel frustrated, she says.

In a similar vein, the red tape endemic to any large organization can also drive doctors up the wall. For example, Hertz points out, when a private-practice owner needs a new office copier, he or she sends an assistant out to the store to buy one. In a hospital setting, however, there's a process for requisitioning equipment, and it can take far longer to get what you need.

"The old copier is going to break," he says, explaining the process. "You're going to tell your office manager. Your office manager is going to have to talk to their supervisor. The supervisor will have to fill out a form and send it into administration, and they'll decide whether it's in the budget. Three months later, you'll get a new copier. Is it that bad? No. But it's a totally different infrastructure."