Report Names Top EHRs for 2010

December 16, 2010 — Electronic health record (EHR) systems for medical practices from Greenway Medical Technologies, Epic Systems, and eClinicalWorks continue to be customer favorites, according to an annual ranking of such software, released yesterday by the research firm KLAS.

Meanwhile, EHR software from a company called e-MDs has taken top honors for the first time.

Such rankings are increasingly valuable as many physicians consider switching from paper to digital charts in light of 5-figure federal bonuses that they can begin to receive next year for meaningful use of EHR technology.

EHR systems are categorized by physician practice size.

Based in Orem, Utah, KLAS surveys EHR customers on not only how well their programs perform but also how well the vendor performs in terms of implementation, training, and support. The company categorizes its rankings for EHRs (also called electronic medical records, or EMRs) by practice size because some vendors design — and price — their products that way.

The top ambulatory EHR programs by practice size are:

2 to 5 physicians: e-MDs Chart from e-MDs
6 to 25 physicians: Greenway Medical PrimeSUITE Chart from Greenway
26 to 100 physicians: eClinicalWorks EMR from eClinicalWorks
More than 100 physicians: EpicCare EMR from Epic

The programs from Epic and Greenway have placed first in their respective categories for 5 years running. eClinicalWorks has led the pack 2 years in a row.

All of the programs have been certified by testing organizations as qualifying for the federal meaningful-use incentive program.

The KLAS report, titled "Top 20 Best in KLAS Awards: Software and Professional Services," also awarded blue ribbons for other types of medical software:

Cardiovascular image management and reporting: DigiView from DigiSonics
Speech recognition: eScription from Nuance
Acute care EMR: EpicCare Inpatient Clinical System from Epic

The KLAS report is available for purchase on the company's Web site. The price for physicians is $500. Physicians can look up survey data on individual vendors free of charge if they first complete an online questionnaire about the medical software, equipment, or computer services that they use in their practices.

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