Electronic Medical Record Survey Results: Medscape Exclusive Readers' Choice

Leslie R. Kane, MACC


October 06, 2009

In This Article

Key Score Highlights and Brand Snapshots

Readers were asked to rate their EMRs as either poor, fair, good, very good, or excellent in 12 areas of performance: ease of data entry; overall ease of use; reliability; easy to learn; adequacy of vendor training program; vendor customer support; ease of EMR implementation; interactivity with other office systems; value for the money; physician satisfaction; staff satisfaction; and patient satisfaction. The ratings indicate the average score for each EMR based on a ranking of 1 to 5, with 1 being "poor" and 5 being "excellent."

The following EMRs received the highest total overall score from all respondents:

  1. Amazing Charts: 4.17

  2. MediNotes: 3.36

  3. VA CPRS: 3.32

  4. Misys (now Allscripts): 3.28

  5. Practice Partner: 3.25; eClinicalWorks: 3.25

The following EMRs received the lowest total overall scores (starting with lowest first) from all respondents:

  1. Cerner: 2.53

  2. NextGen: 2.66

  3. Centricity: 2.97

  4. Epic: 3.04

  5. Allscripts: 3.17; e-MDs: 3.17

Table 4 provides the average score from all respondents for the areas of performance. The average rating in each box is based on a ranking of 1 to 5, with 1 being "poor" and 5 being "excellent."

The scores in Table 5 indicate the percentages of physicians ranking each brand in each performance category. Totals may not equal 100.0% due to rounding.


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