Communication Strategies for Nurses Interacting With Patients Who Are Deaf

Christine Chong-hee Lieu, BA; Georgia Robins Sadler, PhD, MBA, BSN; Judith T. Fullerton, PhD, CNM, FACNM; Paulette Deyo Stohlmann, MSN, RN, OCN


Dermatology Nursing. 2007;19(6):541-544; 549-55. 

In This Article

Media-Facilitated Interpersonal Communication

New advances in computer-mediated technology have helped facilitate more effective and immediate communication between nurses and deaf patients when an interpreter is not present. For example, communication can be facilitated with side-by-side use of laptop or desktop computers. The health care provider and deaf patient can interact by typing questions and answers simultaneously. A second and similar modality is the use of a two-way text-messaging device, such as a personal digital assistance device, which allows the patient and health care provider to send text messages to each other (Munoz-Baell & Ruiz, 2000).


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