Process/Program |
Medication-Use Issue "Targeted" by Process |
Program Description |
Medication-Use Quality Improvement Team |
Leadership and oversight responsibility for all aspects of medication use within medical center. |
Multidisciplinary team reviews all Formulary decisions for issues related to safety/optimal medication use. Reviews all policies, procedures, protocols, pathways for patient safety issues. Reviews all medication errors, adverse drug reaction reports. Initiates/implements appropriate medication system changes. |
AMC Formulary Process |
Safety issues related to all medications considered in evaluation of medications within medical center. |
Formulary decision may include, restrictions on uses, restrictions on site of use, monitoring requirements, required use of protocols, pathways and order sheets, special labeling, standardized preparation and administration, etc. |
AMC Printed/Electronic Formulary Information |
Availability of information on appropriate medication use
Standardization of medication use
Reference to all relevant AMC policies, procedures, protocols, pathways.
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Formulary written as an "action-oriented" drug information source and medication use guide, with specific recommendations for care giver actions (see renal drug dosing, food-drug and drug-drug interaction, programs below as examples). Includes special warnings and recommendations related to reducing risk to patients.
Provides process to standardize and limit variability in care (eg, prescribing restrictions, available drug formulations, drug preparation, drug administration, monitoring, patient education, etc.)
Each drug monograph includes cross reference to all relevant order sheets, protocols, policies, and procedures.
Formulary available in print and electronic form (intranet) to all prescribers and nursing staff.
See Appendix 2 for sample monographs
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Centralized pharmacist deployment |
Consistency of order review, improved use of RPh expertise, improved communication between pharmacist and other caregivers. |
Centralized pharmacists are assigned to review all orders, provide drug information, problem resolution, communication, etc. with a consistent "set" of patient care units. Unit telephones programmed to dial directly to assigned pharmacist. |
Standardized order sheets |
Improved prescribing, improved pharmacist order review, improved relevant information exchange, standardization. |
Order sheets available for antimicrobials (1981), adult, pediatric, and neonate TPN (1987-1989), chemotherapy (1987), CAPD (1994). |
Multidisciplinary pre-printed protocols |
Consistent, accurate, and complete medication ordering, dispensing/preparation administration and monitoring. Reduces need for reliance on individual performance. Reduces variability. |
Protocols developed by multidisciplinary groups. Developed based on consensus evidence-based best practices. Defines and standardizes ordering, administration, dispensing and administration. Protocols are used for specific medications (IVIG, ibutilide), specific therapies (TPN, high dose methylprednisolone in spinal cord injury), nursing procedures, common medical conditions/surgical procedures. Over 150 protocols in effect. (See Appendix 3 for example). |
Adult critical care drug standards |
Reduce risk for error by standardization of critical care drug ordering, administration, and preparation. |
Critical care drug dosing, preparation, administration and monitoring requirements are defined and standardized. IV Pump rate guides provided. (See Appendix 4 for sample guidelines.) |
Pediatric critical care drug standards |
Reduce risk for error by standardization of critical care drug ordering, administration, and preparation. Eliminate need for dose and preparation calculations. |
Similar to above-described adult program. Utilizes color-coded weight-based standard concentrations. Physicians order only "mg per kilogram" dose, pharmacy computer order entry, drug preparation and pump setting guideline pre-determined based on patient weight. (See Appendix 5 for sample guidelines.) |
Pediatric "mg/kg" dosing requirements |
Reduce dosing errors in pediatrics |
All orders for pediatric patients must be accompanied by a weight-based equation used to determine the dose. Standard dosing recommendations provided in AMC Formulary. All doses and dose equations checked by pharmacist. |
Renal dosing recommendations |
Reduce dosing errors related failure to adjust for renal impairment. |
Standardized dose renal dose adjustment recommendations provided in AMC Formulary. Pharmacist checks doses of all primarily renally excreted drugs based on calculated creatinine clearance. |
Surgical prophylaxis process |
Ordering, administration, and documentation of antibiotic surgical prophylaxis. |
Antibiotic surgical prophylaxis included on protocol (see above) for surgical procedures. Pre-admission screening orders prophylaxis based on established standards. Process and responsibility for administration and documentation in OR holding area or suite clearly defined. |
Food-drug interaction |
Reduce patient risk of important food-drug interaction or dose timing |
Important food-drug interactions identified. Colored sticker (identical to/similar to those used on prescription vials sent with drug) to be placed in med administration record as alert to RN when administering and as prompt to counsel patient. |
Drug-drug interaction program |
Reduce patient risk of important drug-drug interaction. |
Pharmacy computer alerts prompt pharmacist to review list of drug-drug interaction for recommended action:
Contraindicated interaction -- do not dispense, call prescriber
Usually contraindicated/immediate onset -- dispense only in specific conditions after confirmation with prescriber. Provide written information sheet.
Relative contraindication/delayed onset -- send written information for inclusion in medical record.
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HIV drug order reviews |
Reduce risk for errors with HIV drug regimens. |
Clinical pharmacist provides secondary review of all orders for antiretrovirals and HIV-related therapies. |
Pharmacy operating procedures |
Reduce risk to patients by reducing allowable variability of drug ordering and administration. |
Pharmacy limits and standardizes drug availability and preparation procedures. These limitations are listed in the Formulary, in protocols or controlled internally by the pharmacy. This, in turn, reduces options for prescribers when ordering, standardizes pharmacy computer entry and preparation, and standardizes administration by nursing staff.
Pharmacy processes continually reviewed for improvement opportunities based on analysis of errors documented by error reporting processes.
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"STAT" line |
Facilitate order review by pharmacist in medically urgent situations and reduce need for floor stock |
Dedicated phone line to assigned pharmacist; facilitates rapid but controlled and standardized order review and drug preparation for urgently needed drugs at any site and at any time. |
Pharmacy "auto-correction" of common prescribing errors |
Standardize and improve efficiency of pharmacist activities in error prevention. |
Pre-approved list of common prescribing errors and problems (dosage form errors, dosing errors, etc.) allow pharmacist to write standardized order to correct problem without needing to contact prescriber. |
Pharmacist education program |
Error detection awareness and skills of pharmacists. |
Ongoing feedback and discussion of errors documented by program provided to staff. System changes and individual actions to reduce future risk developed and implemented based on staff input and expertise. |
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