Additional Information for Medscape’s Visitors from the EEA

When you use the Services, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the Services including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the Services, Sites and Apps safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the Medscape Terms of Use; (v) you have consented to the processing; (vi) you have expressly made the information public, e.g., in a discussion forum; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.

If you are a Medscape user in the EEA, then in accordance with applicable law, you can: (i) access personal information we have about you in a machine readable format (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us through your account settings); (iii) in certain circumstances, object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); (v) in certain circumstances, request that your personal information be transferred to another service provider, where feasible; or (vi) if you believe that we have not complied with applicable data protection laws, lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact Medscape Customer Support at We will respond to your request within a reasonable timeframe.

We may process your personal information to contact you by email to provide you with information that may be of interest to you. You may opt-out of this direct marketing through the unsubscribe link in the email communications we send to you or by changing your subscription preferences in your account settings.

We will retain your personal information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties with whom we share your information to perform services on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it. If you no longer want us to use your personal information to provide the Services to you, you may close your account.